Acne & Eczema Herbal Soap

At Natural Vibez Distribution, we strive to process and ship all orders promptly.

Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). Orders placed after processing hours will begin processing the next business day.

Shipping Time
Shipping times vary based on your location and the shipping method selected at checkout. Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Delays
Please note that shipping delays caused by the carrier, weather conditions, or other factors beyond our control are not the responsibility of Natural Vibez Distribution.

Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.

Lost or Stolen Packages
Natural Vibez Distribution is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

No Refund Policy
At Natural Vibez Distribution, all sales are final. Due to the nature of our products, we do not offer refunds, returns, or exchanges once an order has been placed.

Please Note:
We do not accept returns for any reason, including dissatisfaction or change of mind.

We are not responsible for delays, lost, or stolen packages once the order has been shipped.

If you receive an incorrect or damaged item, please contact us within 48 hours of delivery with photos, and we will review the issue on a case-by-case basis.

By completing a purchase on our website, you acknowledge and agree to this No Refund Policy.